Help and Support
for our customers
Help and Support
for our customers
Tariffs
What is a fixed tariff?
How do I renew my tariff?
Can I cancel before the end of my fixed term?
Should I fix my energy prices for 1 or 2 years?
What is a variable tariff?
What determines my energy bill?
Will standard variable energy rates increase?
Which Sainsbury’s Energy tariffs offer 100% renewable energy?
How do you match my electricity consumption to ensure my electricity is backed by 100% renewable sources?
Is the electricity flowing through my home from renewable sources?
Why aren’t you matching my gas units?
What are REGOs?
Why are renewable energy tariffs increasing?