Moving home
- dealing with your
energy supply
Moving home
- dealing with your
energy supply
If you're moving house, don't forget to take us with you. It only takes a few minutes to tick 'energy' off your to-do list.
If you're already a Sainsbury's Energy customer
When you're moving, just let our friendly team know your new address. We'll update your details, re-quote based on your new address and take care of the rest.
If you're not yet a Sainsbury's Energy customer
Switching to Sainsbury's Energy really is as easy as 1, 2, 3 - you just need to sign up and tell us your move date.
Moving home as an existing customer
It’s straightforward to move your energy over to your new home
All we need are a few details from you to get set up. These include:
- Your new address
- Your move date
- Details about the new property to help with estimating your energy use
Once we’ve got this information, we can quote you for your new home and then get you set up. You won’t experience any interrupted service, and if your new home is currently supplied by a different energy company, we’ll switch your energy supply over to us.
Moving home and joining us as an energy customer
When moving into your new home we make it as easy as possible to get us set up as your new supplier. All you need to do is get a quote online, choose your tariff and when you want your supply to start and away you go.
We offer a range of great tariffs and you can earn up to triple Nectar points^ on your Sainsbury's shopping for the life of your tariff. Plus, all customers get bonus points* when they sign up to eligible tariffs.
Once you’ve switched to us, we’ll sort everything out with the old supplier of your new home so you can enjoy a hassle-free experience.
Moving home into a rental property
If you’re moving into rental property then things could be a bit different. If your bills are included in your rent then the electricity and gas bill might remain in your landlord’s name. This means you won’t need to set up an energy account.
If you’re paying the energy bills yourself then you’ll need to contact your existing energy supplier or get a quote with a new supplier. You can find your existing energy supplier on any previous energy bills or by talking to your landlord.
Your landlord should be responsible for getting any electrical appliances tested.
Why choose Sainsbury’s Energy?
Customers get bonus Nectar points when they sign up to eligible tariffs
Earn up to triple Nectar points on your Sainsbury’s shopping for the life of your tariff
Dedicated Energy Specialists
Enjoy discounts on home energy upgrades such as £200 off solar panels and batteries and £50 off an EV charger
Your moving home FAQs
How long does it take to switch over utilities when moving house?
Your electricity and gas can be switched over to a new supplier like ourselves in approximately 5 days from when you start the process.
The currently supplier to your home will continue to supply you with electricity and gas until the switch over.
When should I contact Sainsbury’s Energy about moving?
We recommend contacting us once you have your move date confirmed so that we can close your energy account for your old home and set you up in your new home.
If your move date changes once you’ve set up everything with us, just get in touch and we’ll sort it for you.
How do I set up my electricity and gas if I’ve moved into a rental?
If your energy bills are included in your rent then you might not need to do anything as the energy supply will remain in your landlord’s name.
If you’re paying the energy bills then you’ll need to get in touch with the existing supplier or get a quote with a new energy supplier.
Will there be any interruption in my energy supply?
No, your energy supply won’t be affected by you moving home or switching energy suppliers in your new property.
What information do I need to switch/set up my energy supply?
To set up your electricity and gas, we’ll need:
- Your name
- Your address
- Your bank details if you’re paying by Direct Debit
- The date you moved in
- Meter readings from the date you moved in
We’ll deal with the current supplier to your home to get everything set up.
Bonus Nectar points when join Sainsbury’s Energy on Fix & Reward tariffs.
The following applies to all new Sainsbury’s Energy customers who join us on a fixed tariff & customers who joined us on Standard Variable Tariff (SVT) before 01/10/22.
*2,000 Nectar points per fuel (up to 4,000 points) when you join Sainsbury’s Energy on a 12 month tariff. 4,000 points per fuel (up to 8,000 points) when you join Sainsbury’s Energy on a 24 month fixed tariff. Offer only available to new residential gas and electricity customers (dual fuel customers) or electricity only customers switching to Sainsbury’s Energy. Offer requires a residential energy contract for gas and/or electricity. We work out your energy charges from: the daily standing charge(s) that apply to your tariff times the number of days, plus the unit rate(s) that apply to your tariff times based on the amount of energy you use. We then take off any discounts applicable and add VAT. You will be eligible to receive your Nectar points once you are on supply on Sainsbury’s Energy and in accordance with the Offer. You need to tell us your Nectar card number when you apply. It can take up to 30 days from your supply start date to receive your points. If you don’t tell us your nectar card number or you enter your details incorrectly it may delay your points being applied. Nectar 360 Ltd award the points from this offer. No cash alternative is available. Sainsbury’s Energy reserves the right to alter, cancel or withdraw this Offer without notice.
Multiplier points on Sainsbury’s shopping.
The following applies to new and existing customers, on any Sainsbury’s Energy tariff, including our SVT tariff.
^ Dual fuel customers receive 2 additional points for each pound spent in Sainsbury’s stores (triple points), 1 additional point if you are a single fuel customer (double points), up to a maximum of 3,500 points per fuel per annum. You will be eligible to receive these additional Nectar points whilst you are on supply on Sainsbury’s Energy. Nectar points are not available on the following limited range of Sainsbury’s goods and services: spirits & liqueurs, alcohol offers on buy 6 save 25%, all alcohol in Scotland & Wales and only where earning/redeeming Nectar points on alcohol products containing more than 0.5% ABV in Northern Ireland, baby milk products, lottery tickets, tobacco & related products, gift vouchers/cards, all prescription & medicines, savings & postage stamps, mobile phone cards & vouchers, e top-up, paypoint payments, charity products, car park tickets, travel money, fuel (except where stated), cashback/saveback, vending machines, concessions, restaurants & coffee shops are excluded. You must comply with age-related products. You cannot earn Nectar points from Sainsbury’s on car related products such as lubricants, oils, de-icer etc. sold by ВР or ESSO at Sainsbury’s Local in partnership with Euro Garages Stores.
We work out your energy charges from: the daily standing charge(s) that apply to your tariff times the number of days, plus the unit rate(s) that apply to your tariff times based on the amount of energy you use. We then take off any discounts applicable and add VAT.
Sainsbury’s Energy is a trading name used under licence by E.ON Next Energy Limited. Registered office: Westwood Way, Westwood Business Park, Coventry.