We encourage you to grab a cup of tea and carefully digest our terms of use. It offers clarity around our relationship with you, and how you use our website.

About these terms of use.

By using our website, you’re agreeing to these terms. We keep them updated as often as we can. We recommend reading our E.ON wide privacy policy as well.

If you don’t agree to these terms of use, you should not use our website.

Updates from time to time.

We may update our website from time to time to reflect changes to our products and customer needs. We might also need to update these terms of use from time to time, so check back here before you use our website.

Keeping things up and running.

We do try to make sure our website is always available, but can’t guarantee that the site, or any of its content, will always be available or be uninterrupted. We won’t be liable if our website is unavailable for any period of time.

Other terms and conditions.

These terms of use are for our website only. They’re separate to any other contract we have with you.

We’ll use the information you give us in line with our privacy policy, which also has details of the cookies we use.

If you buy any products from our website, the terms and conditions for that product or service will apply.

Third-party websites.

Sometimes we’ll link to websites from third parties to give you more information. We have no control over those sites, so we don’t accept responsibility for anything on there.

Keeping your details safe.

You must keep your login information and password secret and not give them to any third party. If you’re worried that someone other than you knows your user identification code or password, change your password immediately and then let us know at hi@sainsburysenergy.com if you’re still concerned.

We do not guarantee that our website will be secure or free from bugs or viruses. You’re responsible for your computer and making sure it has virus protection.

Free content with a pinch of salt.

Using our website is free of charge, and the content on our website is for your information only. It’s not intended to be advice that you should rely on.

We always try to make sure the information on our website is accurate and up to date. However, we make no guarantee that the content on our website is accurate, complete or up to date.

Linking to our site.

You can link to any page on our website as long as it’s for fair and legal purposes and not to take advantage of us or damage our reputation.

We might move or delete pages, so if you’re linking to somewhere other than our home page, it may not always work.

We can ask you to remove links at any time, or if they go against anything set out in these terms of use.

Intellectual property.

We own the copyright, trademarks and all other intellectual property rights contained in the content and materials on our website.

You must not sell, licence, distribute or otherwise make available the content of our website.

Nothing on our website gives anyone a licence or right to use any of the content without our permission.

Liability.

We do not exclude or limit in any way our liability to you where it would be against the law.

We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.

We won’t be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with (i) your use of, or inability to use, our website; or (ii) your use of or reliance on any content displayed on our website.

Governing law.

These terms of use are governed by the laws of England and Wales, and any disputes will be dealt with by the English courts.